AI Policy

Our AI Policy

Last Updated on April, 20, 2025

OVERVIEW

Nooka (“the App”) integrates conversational Artificial Intelligence (“AI”) to let listeners raise real‑time questions while enjoying our book‑based podcasts. An AI Host provides answers, and, with user consent, the dialogue may be shared—publicly or anonymously—for the benefit of other learners. All AI features are designed and operated in compliance with the Apple App Store Review Guidelines Apple Developer and applicable privacy regulations.

AI CAPABILITIES

2.1 On‑the‑fly Q&A

Purpose: Users tap “Raise Hand” to ask the AI Host questions about the current book episode.

Technology Provider: MiniMax LLM, Google Vertex AI PaLM API

2.2 Session Summaries

Purpose: After a Q&A session, an internal AI agent extracts key insights to create shareable summaries.

Technology Provider: Same as above + in‑house ranking filters

2.3 Personal Feed Distribution

Purpose: High‑quality Q&A highlights, curated through multi‑stage moderation, are recommended to the wider Nooka community.

Technology Provider: In‑house relevance engine

All AI responses are clearly labeled “AI‑Generated.”

DATA COLLECTION & USAGE

Audio Uploads: User voice prompts are temporarily uploaded to Nooka servers solely to generate the AI response.

  • Retention: Raw audio and transcripts are deleted within 24 hours after inference, unless the user explicitly chooses to publish the session.

  • Model Training: No personal data is used to train or fine‑tune models without an additional opt‑in prompt.

  • Future Improvements: If we wish to leverage de‑identified transcripts for quality improvement, we will first request explicit consent.

The full privacy practices are detailed in our Privacy Policy and accessible from both the login screen and Settings → Privacy Privacy.

CONTENT MODERATION & SAFETY

  • Provider‑Level Filtering: We enable MiniMax Safe Completion and Google PaLM safety filters to block hateful, sexual, or violent content.

  • In‑House Filters: A secondary classifier rejects or redacts any residual disallowed content (e.g., personal data, copyrighted excerpts).

  • Community Reporting: Each published clip contains a “Report” button; users can also email admin@nookapod.com from the Settings screen.

  • Age Rating: Given the possibility of user‑generated queries, the app is rated 17+ unless the reviewer confirms our filtering sufficiently restricts all content to a 12+ level in every locale.

  • No Professional Advice: AI outputs are informational only and must not be considered medical, legal, or financial advice. A disclaimer is shown on every AI response card.

USER CONTROL & TRANSPARENCY

  • Opt‑In Mechanism: The first time a user taps “Raise Hand”, a modal explains how AI works and requests consent.

  • Data Deletion: Individual sessions may be removed via Library → Sparks → Delete, or the entire account—including all associated data—can be deleted under Settings → Account → Delete Account (in line with App Store Guideline 5.1.1 on account deletion).

  • Session Visibility: Before publishing, users choose Public or Anonymous. Anonymous sessions will not provide any info from a user.

THIRD-PARTY SERVICES & COMPLIANCE

SECURITY MEASURES

  • Encryption in Transit & At Rest (AES‑256)

  • Key Management via AWS KMS

  • Access Controls: Principle of least privilege; annual SOC 2 audit scheduled Q4 2025.

POLICY UPDATES

We will version‑stamp and archive each AI Policy update.

Material changes will be communicated via in‑app notification and email at least 7 days in advance.

CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

- PawLogic Limited

- Email: [admin@nookapod.com]

- Postal Address: [UNIT 1021, BEVERLEY COMM,CENTRE, 87-105 CHATHAM RD,SOUTH, TSIM SHA TSUI,HONG KONG]

- Phone: [+85264339131]

These Terms of Use constitute the entire agreement between you and Nooka regarding your use of the Services. If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.